We may collect your personally identifiable information (“Personal Information”) when you use our Sites. Most of the Personal Information you give us is collected when you request literature/ information, participate in a contest, fill out a questionnaire/survey, or participate in an on-line discussion. If you desire to have access to certain restricted sections of the Site(s), you may be required to become a registered user, and to submit certain personally identifiable information to Company. This may happen when you purchase product, sign up for services, or if you desire to receive marketing materials and information. Personally identifiable information that we may collect in such instances may include your full name, username, password, email address, mailing address, time zone, telephone number, location, application information, buying preferences and other information that you decide to provide us with, or that you decide to include in any online profile. We use the information that you provide us to respond to your requests, customize your interactions with us, improve our offerings, provide materials or offers to you, allow you to participate in contests, and communicate with you.
We may also collect information that is provided to us by your browser or your interaction with our Sites. This may include information on the browser you used to come to our web site, the Uniform Resource Locator (“URL”) of the web site that you visited just before visiting our web site, which pages on our web site you visit, your activities on our web site, any search terms you entered, which URL you go to next, and your Internet Protocol (“IP”) address.
The information collected online permits us to analyze traffic patterns on our Site and is used on an anonymized basis. This can enable us over time to provide users with a better experience on our Site(s) by improving the content and making it easier to use. The information collected online also allows us to contact you (but only to the extent permitted by applicable law), regarding our products and services that may be responsive to your needs or browsing history.
Depending on the browser used, you can set your browser to notify you before you receive a cookie, giving you the chance to decide whether to accept it, and you can also set your browser to turn off cookies. However, if you do so, some areas of the Sites may not function properly, or you may be required to re-enter your Personal Information to use an area of the Sites.
We may also use web beacon technologies to better tailor the Sites to provide better customer service. A web beacon is a single pixel GIF that allows a web site to count users who have visited that page or access certain cookies. These web beacons may be placed on specific pages across this web site. When a visitor accesses these pages, an anonymous notice of that visit is generated which may be processed by us or by our vendors. These web beacons work in conjunction with cookies. If you don’t want to associate your anonymous cookie information with your visits to these pages, depending on the browser used, you can set your browser to turn off cookies.
Certain services or features can use information about your location to provide services you request or personalize your experience. Location information may include data identifying nearby cell towers and Wi-Fi hotspots, as wells as Global Position System (GPS) data.
The Sites utilize Google Analytics for collection and processing of anonymous data and statistics. More information is available at www.google.com/policies/privacy/partners.
Use of Your Information
Technical Support – When you request technical support for your SERIOUS products, this information is necessary to identify your products or systems, understand the configuration of the products, diagnose your questions, and provide solutions.
Online Surveys and Opinion – When you volunteer to complete surveys or participate in opinion polls, We use this information to improve our products and services.
Promotional Activities – When you enter a contest or other promotion, We may ask you for information such as your name, address and e-mail address to administer the program or activity, to send you promotional e-mails (provided that, if required under the applicable law, you consented to the receipt of the emails), notify winners and make the winners’ list publicly available in compliance with laws which may apply to such activities.
Newsletters and Promotional E-mails – As a service to our customers, we may e-mail to you newsletters, promotional information and other information, using your Personal Information collected online. These e-mails will only be sent to you if you have agreed to receive them or, insofar this is sufficient under the applicable data protection laws, if you have the right to opt out from further receiving them.
Contact Information – If you contact us, We may keep a record of your correspondence or comments, including any information therein, but only to the extent permitted by applicable law.
Managing Your Information
You can always choose not to give SERIOUS information. However, certain information may be necessary in order for you to take advantage of Site features. If you want to add/update your information or preferences, please modify any profile you may have established. When you update your information, we may keep a copy of your earlier information for our records.
You may avoid certain “cookies” by indicating in any profile that you do not want us to remember you. Your browser may also have options to prevent acceptance of new “cookies.” There are also utilities available allowing you to visit our Sites anonymously. Unfortunately, certain features and offerings available through the Sites may not be available to anonymous users.
Sharing Your Information
As a customer, your information is very important to SERIOUS as we endeavor to offer new products and services to you. We are not in the business of selling your information to others. We may share your information with any subsidiaries of SERIOUS and with other entities that provide services to SERIOUS or are business partners of SERIOUS and only for legitimate purposes including those described herein. Personal Information we collect online may be used for responding to inquiries, processing orders, keeping you informed about your order status, for statistical purposes, for improving our web site and its performance, for developing better products and services, to serve advertisements, contests, surveys and promotions, and to notify you of products or special offers that may be of interest to you, but only to the extent permitted by applicable law.
Occasionally, we may be required by law enforcement or judicial authorities to provide your Personal Information to the appropriate authorities. We may disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims, legal process (including subpoenas), to protect the property and rights of the Company or a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to comply with the laws of the State of Arizona.
Protection of Information
While SERIOUS does not guarantee that unauthorized access will never occur, We do take care in maintaining the security of your Personal Information and in preventing unauthorized access to it.
Links to Other Sites
If you use the Sites, you are responsible for maintaining the confidentiality of any account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. The Company reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.
Privacy of Children
Our Sites are not directed to minor children and we do not knowingly collect personal information from children under the age of 18 on the site. If we become aware that we have inadvertently received personal information from a visitor under the age of 18 on the site, we will delete the information from our records.
Law and Jurisdiction
Except for information transmitted to or exchanged with SERIOUS pursuant to a Nondisclosure Agreement executed separately by the parties, any other technical information you provide to SERIOUS such as design suggestions, ideas, proposed improvements or data that you transmit to or post on our Sites by any means (the “Submissions”) for any purpose including but not limited to contest participation, will be treated by SERIOUS as nonconfidential and nonproprietary. By providing the Submissions, you grant SERIOUS a nonexclusive, royalty-free, perpetual, irrevocable, sublicensable right to disseminate, display, use, modify, copy, adapt, and translate the Submission for any purpose whatsoever, whether commercial or noncommercial, on a world-wide basis in any media. You represent and warrant in making the Submission that you own or control all rights to the Submission, and that use of your Submission will not cause injury to any person or entity including SERIOUS. You will indemnify SERIOUS for all claims resulting from your Submission.
If you have any questions or concerns about our treatment of your information, please contact us at www.seriousintegrated.com/contact or by mail at the following address:
Serious Integrated, Inc.
(address per Contact Us page)